In early April, chase announced adverse changes to the free night certificate at select card ihg, especially all the free night certificates issued after may 1, 2018 will be limited to properties that cost 40,000 points or less per night. Then they said that if You signed up between 1/1/18 and 4/5/18 then you would have unlimited night certificate on the anniversary card. As a result, some cardholders not being able to take advantage of unlimited free night certificate, at least (those who signed before 1 may 2017 to 31 December 2018).
Well I have some good news for a change, all the free night certificates that were issued before may 1, 2019 will be unlimited!
@Chase @ChaseSupport @ihg @ihgrewardsclub heard a rumor that all chase free nights issued prior to may 1, 2019 shall be unrestricted. Can you confirm this information?
— Andy (@adp5x7) may 4, 2018
Nice to see chase and ihg to do the right thing in this case. It also shows the power of calling these corporations and puts pressure on them to act fairly.
Adp5x7 thanks for sharing this positive news with us